The availability of COLINES® technical team for on-site repairs and the remote assistance guarantee our non-stop cooperation in product maintenance, 365 days a year, round-the-clock. A laboratory equipped with advanced instruments and a pilot production line are constantly in function. Our technicians are able to give you support from 8AM to 11PM CET by using all the latest technologies, such as AR-assistance (AR stays for Augmented Reality).
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COLINES® supplies to customers a comprehensive after-sales assistance service, by providing mechanical, electronic and process technicians for immediate support.
The remote assistance service is supplied by COLINES® and ELAV® via modem or teleservice and videoservice.
COLINES® established an on site after-sale service in Latin America, India, North America, Poland and former CIS states ensuring a non-stop assistance to customers.
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