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April 17, 2025 Our customer care makes the difference

OUR CUSTOMER CARE MAKES THE DIFFERENCE

COLINES® is fully aware of how much everyday support to its customers can make a difference, not only in preserving the business of film producers but also in building a profitable relationship based on mutual satisfaction and trust. For this reason, over the last years the company has invested in strengthening its already excellent after-sales service.

Currently COLINES® can count on six different local teams for on-site assistance Worldwide, in addition to the remote assistance managed in the company's headquarters in Italy. The availability of COLINES® technical team for on-site repairs and the remote assistance guarantee our non-stop cooperation in product maintenance, 365 days a year, round-the-clock. A laboratory equipped with advanced instruments and a pilot production line are constantly in function. Our technicians are able to give support from 8AM to 11PM CET, by using all the latest technologies.

 

 

Eraldo Peccetti

Executive President

 

Gabriele Peccetti

Marketing and Communication Director

Sales Area Manager

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